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Gazelle are one of the longest established bicycle manufacturers in the world and they still actually make their own bikes in the Netherlands.We focus on their higher end models where they really shine and the best value is achieved compared to other brands.
Gazelle are one of the longest established bicycle manufacturers in the world and they still actually make their own bikes in the Netherlands.We focus on their higher end models where they really shine and the best value is achieved compared to other brands.

Gazelle Ultimate C380 500Wh Bosch Electric Bike


With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!


With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Hassle free returns & 28 day echange policy.

-Easy *Fast *Fair -

Download Returns PDF

Returns and Exchanges– for electric bikes and accessories

If you need to cancel the order or make an exchange under the distance selling regulations you must notify us within 14 days of receiving the item after which you will have a further 14 days to return the item. To do so please download the return form, complete it and include with the returned item. It couldn't be easier. We will process your exchange/refund as soon as we receive and open your return.

Items must be returned to the store you bought it from or your nearest store if purchased online. Shipping costs are paid by the buyer and are non refundable. If shipping costs are subsidised the actual shipping costs incurred will be recovered from the original payment before any refund is issued. Any charges incurred by us will be recouped before a final eachange or refund value is settled.

Refunds can only be made to the original card used for payment and if not known or available then we can at best offer a store credit to be used against future purchases.

Items must be returned in their original condition complete with all packaging, manuals, labels etc.

Custom, customised and special orders cannot be cancelled or returned. Riese & Muller eBikes are always configured to customer specifications and are therefore special orders and sales are final.

Used eBike Returns - We don't want you to be stuck with a bike you don't feel is right and so we accept returns for used bikes up to 28 days after purchase on the following conditions: 1. The condition is like new 2. All components and component packaging are present 3. Our actual costs (not the subsidised amount you may have paid) for shipping, customisations and £10/mile of use will be charged for (minimum £100) along with a £50 restocking fee. 4. Used eBikes can only be exchanged and not refunded and this is entirely at our discretion.

Faulty Items
Faults - If your order arrives damaged or developes a fault we will use our wealth of experience as the UKs' very first ebike specialist to solve the issue quickly for you. Based on our support call history less than 16% of cases have required a visit to one of our sores. You can return a faulty item for a full refund within 30 days after which we reserve the right to have the opportunity to repair any faults. If you need any assistance we are here to help (even out of hours) simply contact, your nearest store or use our contact form.

Opened eBike Parts

We cannot accept returned eBike parts if the packaging has been opened. This is because components connected to faulty bikes may be damaged. To avoid disappointment we have a no nonsense professional diagnosis service available at all of our stores for a very reasonable set fee.

Gazelle Ultimate C380 500Wh Bosch Electric Bike




Discover the Ultimate C380 HMB

The Ultimate C380 HMB successfully combines a sporty urban bike and a comfortable touring bike. The beautifully shaped aluminium frame, with dynamic lines and integrated battery ensures stable road-holding. The Enviolo trekking internal gear hub adds the ease of stepless shifting to this. Together with the wide tyres, front fork suspension and relaxed posture, it raises cycling comfort to an unprecedently high level.
Technical Information
Gear system descriptionEnviolo 380 Trekking Manual stepless gear system
Engine modelBosch Performance Line 3.0 (65 Nm)
Brake systemhydraulic brakes, 4 piston
Colornamemagnum grey matte, twilight teal
Fork suspension typetelescopic
Weight in Lb.54.7
SegmentElectric bicycles
Sitting positionActive
Frame shapestep through, crossbar
Size46L, 49L, 53L, 57L, 61L, 53H, 57H, 61H
Frame descriptionStable aluminium frame with 70,5° headset angle and 71,5° saddle tube angle for sporty cycling characteristics. Battery, motor and cables harmoniously integrated into the frame. High-quality finish with attention to detail.
Frame materialAluminium
Fork materialAluminium
Travel Fork75 mm
RimsRyde Dutch
TiresSchwalbe Energizer Plus
Tire colorblack
Handlebar descriptionAluminium, slightly curved model
Adjustable stemYes
Grip typeErgon GP1-L, ergonomic
GripsPlastic handlebar grips with ergonomic form for a better distribution of pressure on the hands
SaddleSelle Royal Essenza Plus
Ebike system short descriptionBosch
Engine locationmid-drive motor
Ebike sensorsrotation sensor, speed sensor, pedal force sensor
Battery typeLi-ion
Battery positionIntegrated into frame
Battery replaceableYes
Battery systemBosch 500 Wh
Amount of support levels4
Display control unitYes
Walk assistYes
Display ModelBosch Intuvia LCD center
Display detachableYes
Warranty frame10 years’ guarantee
Warranty fork5 years’ guarantee
Warranty paint5 years’ guarantee
Warranty other parts2 years’ guarantee
Warranty battery2 years’ guarantee
Warranty motor2 years’ guarantee
Warranty diplay2 years’ guarantee
Lock descriptionRing lock with an option for a plug-in cable to attach your bike to a fixed object for extra protection against theft
Lock safety levelART ** certified
Lock TypeAXA Defender
Chaincase descriptionAluminum
Kickstand typedrop-down rear stand
Chaincase typeChain guard
Rear carrier descriptionAluminum
Sizing Information
Professional Opinion

Bosch Performance Line 3.0 (65 Nm)

The Bosch Performance Line gives you everything your cyclist's heart desires. Smooth and powerful assistance that will never let you down. With 65 Nm torque you can handle any terrain. Highly recommended for the demanding cyclist.
Home Commute, Tour & Leisure Cycling Bikes Gazelle Electric Bikes