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Delivery Information

Convenient - Quick - Ready to Ride

 

Our standard delivery service for qualifying electric bikes is free.

We are committed to offering fast and free delivery where possible and if you provide an email you will receive tracking details to help you manage delivery.

If you feel you need help setting the e-Bike up or getting the most out of it we will be here to help. If anything does not go as planned we will be here to deal with the issues.

Free delivery

Standard service

Postage and packing to mainland UK is FREE over GBP999 are FREE to mainland UK. Orders will usually take between 2 and 10 working days to arrive depending on customisation and storage location.

If you choose to pay by Hitachi Finance the delivery address must be the same as your billing address.

Please note: bikes shipped to outlying UK regions are excluded from free shipping, see 'Exceptions' below.

Collect in store

Pay a 20% deposit and collect from one of our stores benefiting from the personal setup and training. Also meet the knowledgable and helpful team that will look after your electric bike needs from there on.

 

We will contact you when your order is ready to be collected. If you have ordered a custom build we may contact you to ensure we get the details right.

On collection you need to bring photographic ID, such as your driving licence or passport, and a copy of your invoice. Please note: if you don't bring photo ID, we can't release your order.

Exceptions

Exceptions to free delivery are courier deliveries to the non mainland regions:

                   Northern Ireland

                   Scottish Highlands* and islands

                   Channel Islands

                   Isle of Man

                   Isle of Wight

COSTS

£99 for - electric Bikes under £1,000 / non mainland UK / 1 day mainland service

£? for – parts, batteries and trikes please ask for a quote

 

*Scotland we cannot off free delivery to the following Scottish postcodes are excluded from free shipping:

                   KW1-14

                   PA34

                   PA37-39

                   PH19-26

                   PH19-26, 30-40, 49-50

                   PH41 sector 4

The prices for these Scottish postcodes is £49. 

International deliveries

Our global service

Country

Small orders

e-Bikes

Batteries, e-Bikes 30Kg+ & trikes

Delivery days (once ready)

 

Europe Mainland

    £14.99

        £99.99  

              quote

             2-7

Rest of World 

    £29.99  

        £299.99

              quote

             4-16

To see our special offers click here.